A free reusable shopping bag with all purchases over £10

Privacy Policy



We want you to be able to shop with confidence and so our Internet security is extremely important to Pilgrims. We currently provide all our customers with the option of using PayPal to make purchases. You do not need to have a PayPal account to pay for your purchases.

All data is processed on our website is done through a high advanced secure socket layer (SSL) using 128bit encription. This means any data being passed through the system is in an unreadable format that cannot be compromised.


We are committed to protecting your privacy at all times. We use the information we collect about you to process orders only. No information collected by us on this site will ever be sold, rented or loaned.

What information do we collect and how do we use it?

We will not collect any information about individuals, except where it is specifically and knowingly provided, for example, at the time of registration (if applicable) or at the time of ordering. This data is referred to in this policy as 'personal information'.

When you order online we collect personal information such as your name, e-mail address, delivery address, telephone number. This allows us to process and fulfil your order(s) and to notify you about the status of your order(s). We never collect or store any credit or debit card data, this taken and processed by PayPal and is never stored by Pilgrims.

If we have collected your email address, we may also use the information we collect to occasionally notify you about news and information about goods and services we think you may find valuable including new services and important functionality changes to the website. At every point on the site where such personal information is collected, we give you the option to tell us if you do not want your personal information used in this way. If at any later stage you decide you would rather not receive such information please email us stating in the subject "Remove from all promotions and advertising." We will remove you as soon as is possible.